Privacy Policy

Effective date: March 13, 2026

Introduction

We are WilsonAI Company, a provider of AI-driven workflow automation software. This privacy policy, together with our Terms of Service and any Data Processing Agreement we conclude with you, set out the types of personal information we collect about you when you use our software or when we provide services to you, how we use and store that personal information, who we share the personal information with, and what rights you may have in respect of that personal information. Our services are not intended for children and we do not knowingly collect data relating to children.

Please read this privacy policy so that you are fully aware of how and why we collect and use your personal information. This privacy policy supplements any Data Processing Agreement or other notices or privacy policies and is not intended to override them.

Where we determine the purpose and means of processing of your personal information, we are the controller and responsible for your personal information. Where we instruct our suppliers, clients and other third parties to use your personal information, these data processors will process your information on our behalf and only on our instructions and for the purposes set out in this privacy policy. If you have any questions about this privacy policy or our privacy practices, please contact us at support@claren.law

This privacy policy is about the rights of individuals. While we are also committed to protecting the information we receive from and about companies, this policy is not about them. Therefore, when we refer to "you" in this privacy policy, we refer to you in your capacity as a natural person, as opposed to the organisation you act on the instruction or on behalf of.

Personal information we collect about you

Personal information (or personal data) means any information about you from which you can be identified. It does not include information where your identity has been removed (this is anonymous data).

We may collect and use the following personal information about you:

  • Identity Data including your first name, last name, username or similar identifier, employee number, job title and function
  • Contact Data including your email address and telephone numbers, and company details
  • Business Information including information provided in the course of the contractual or client relationship between you or your organisation and us, or otherwise voluntarily provided by you or your organisation
  • Technical Data including internet protocol (IP) address, your login data, device type, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our software and services
  • Profile Data including your username and password, preferences, feedback and survey responses
  • Usage Data including information about how you use our software and services
  • Marketing and Communications Data including your preferences in receiving marketing from us, and your communication preferences
  • Business Visitor Data including IP address, pages visited, and company identification information when you visit our website from a business network. We may use B2B visitor identification services to identify companies that visit our website to help us understand which organizations are interested in our services

If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it.

How we collect your personal information

Generally, we collect your personal information directly from you - in person, by telephone, email and through your use of our software and services. In particular, this may occur in the following circumstances:

  • When you or your organisation seek our products and/or services
  • When you or your organisation offer your products and/or services to us
  • When you correspond with us by phone, email or other electronic means, or in writing, or when you provide other information directly to us, including to our staff
  • When you subscribe to our products or services on behalf of your organisation
  • When you sign up to receive marketing communication and offers from us, including offers for training
  • When you give us feedback or contact us

How we use your personal information

Under data protection law, we can only use your personal information if we have a proper reason for doing so, for example:

  • For the performance of our contract with you or to take steps at your request before entering into a contract
  • To comply with our legal and regulatory obligations
  • For our legitimate interests or those of a third party
  • Where you have given consent

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Promotional communications

We may use your personal information to send you updates about our products and services, including exclusive offers, promotions or new products and services.

We have a legitimate interest in processing your personal information for promotional purposes. This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

You have the right to opt out of receiving promotional communications at any time by contacting us at support@claren.law or by clicking the unsubscribe link in any promotional email.

Cookie Policy

Cookies are small text files placed on your computer by websites that you visit. We use cookies to make our website work, or to understand how people interact with our website.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at support@claren.law.

Confidentiality

We take steps to ensure that your personal information is kept secure and is treated confidentially. We limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.

If you have any questions about this privacy policy, please contact us at support@claren.law.